Effective Date: September 19, 2023

Introduction

Satori Tattoo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us by phone, email, or text messaging (including A2P Application-to-Person messaging).

By accessing our website or using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

Information We Collect

We may collect the following categories of information:

1) Personal Information You Provide

This may include your name, email address, phone number, mailing address, and any other information you provide when you:

Submit a website form (contact, quote request, booking, etc.)

Request services or information

Communicate with us by phone, email, or text

2) Messaging / SMS Information

If you communicate with us via text messaging, we may collect:

Your mobile phone number

Message content you send to us (and our replies)

Message metadata (timestamps, delivery status, carrier info)

Opt-in and opt-out status (including date/time of consent)

3) Automatically Collected Information

When you visit our website, we may automatically collect information like:

IP address, browser type, device type

Pages visited and time spent on the site

Referring/exit pages

Cookies and analytics data (see “Cookies” below)

How We Use Your Information

We use your information to:

Provide, operate, and improve our services

Respond to inquiries, requests, and customer support needs

Communicate with you about appointments, updates, and service-related information

Send promotional or informational messages only if you opted in

Maintain internal records (including opt-in/opt-out compliance)

Protect against fraud, misuse, or unauthorized activity

Comply with legal and regulatory requirements

How We Share Information

We do not sell your personal information.

We may share your information only in these situations:

Service Providers

We may share data with trusted third-party vendors who help us operate our business (for example, website hosting, analytics, CRM systems, and messaging providers) only to perform services on our behalf.

Legal / Compliance

We may disclose information if required by law, regulation, subpoena, or legal process.

Business Transfers

If we undergo a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

A2P / SMS Messaging Privacy & Compliance

Consent

We only send text messages to users who have provided clear permission (opted in), such as through web forms, booking forms, chat widgets, or opt-in keywords.

Opt-Out

You can opt out at any time by replying STOP to any text message. Once you opt out, you will no longer receive text messages unless you re-opt in.

Help

For assistance, reply HELP, or contact us at (970) 632-3138 or [email protected].

Carrier Note

Mobile carriers are not liable for delayed or undelivered messages. Message and data rates may apply.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal and messaging information only as long as necessary to:

Provide services

Maintain business records

Document consent and compliance (including SMS opt-in/opt-out logs)

Meet legal and regulatory obligations

Your Rights & Choices

Depending on your location, you may have the right to:

Request access to the personal information we hold about you

Request correction or deletion of your information

Withdraw consent for text messages at any time by replying STOP

Request information about how your data is processed

To request any of the above, contact us using the details below.

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve site functionality and understand site usage. You can control cookies through your browser settings, but disabling cookies may impact site features.

Third-Party Links

Our website may include links to other websites we do not control. We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and the effective date will be revised accordingly.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Satori Tattoo | 116 E 4th St, Loveland Colorado 80537 | (970) 632-3138 | [email protected]